Sep 15, 2015 I recently upgraded an HP/Compaq dc7800 SFF desk top Computer from Windows Vista to 7 Professional. In the device manager I am now getting no driver indications for the PCI Serial port and the PCI Comms. Download the latest drivers for your Hewlett-Packard HP Compaq Dc7800 Convertible Minitower. Microsoft Windows 7. Use the links on this page to download the latest version of PCI Serial Port drivers. All drivers available for download have been scanned by antivirus program.
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Issue:After the installation of Microsoft Windows operating system using retail editions of operating system media, the PCI Serial Port listed under Other devices in the Device Manager, indicates a yellow mark.
SolutionThis is applicable for system installed with retail editions of Microsoft Windows 2000, XP professional, Vista Business, Enterprise and Ultimate, Versions of operating systems.
Installing the drivers for Intel AMT LMS_SOL for AMT 3.xx will resolve the issue. The required driver file is sp38610.exe (8.3 MB). After installing the driver, the system needs to be restarted.
The PCI Serial Port driver is used by Intel Active Management Technology (AMT) for emulating serial communication over a standard network connection. Intel AMT allows IT to discover assets even while PCs are powered off, and remotely isolate and recover systems after operating system failures. Alerting and event logging helps reduce downtime.
For more information on Intel AMT, please check the Intel® Active Management Technology site.
Click here to view the Intel® Active Management Technology site at http://www.intel.com/technology/platform-technology/intel-amt/index.htm.
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HP Compaq dc7800 Small Form Factor PC
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
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- Browser version
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- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
Dc 7800 Pci Serial Port Driver
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
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